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Dealing With Difficult People (TUT)
Thursday 28 June 2012, 09:00am - 03:00pm
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How do effective school and union leaders respond, manage and sustain positive working relationships in the workplace?

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This new course is designed to develop skills enabling members to implement a range of effective management strategies whilst maintaining a proactive leadership role within the workplace.

Participants will explore:

  • The reasons why peoples’ behaviour may be difficult.
  • The differences in responses to situations
  • Thinking styles in difficult situations.
  • Effective strategies in uncovering the real reasons colleagues may be difficult.
  • Coping strategies and actions which can be applied in the workplace.

Facilitators

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This course has been designed and facilitated by:

  • Mary Franklyn ETC Co-ordinator/Educator
  • Cherry Bogunovich ETC Educator

Audience

This course is intended to suit the needs of:

  • Union Delegates & Branch Officers
  • Administrators and General Membership

When & Where

sstuwa-tops-bronwynJoin us for a hands-on workshop. Members will be provided with expert guidance in from the SSTUWA

Venue:

SSTUWA Office, Education & Training Centre
150-152 Adelaide Terrace East Perth WA 6004.

Cost: This is a NO COST course for Union Members

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